products are easier to use with the right tech docs

Bring your products to light and explain how they really work!

Elevate your customers’ product understanding with targeted and accurate documentation. Sound good? See what we have to offer!

custom solutions

all types of docs

in synch with projects

Technical Documentation: The Challenges

You conceived your products, so you know how they function better than anyone on the planet. Our job is to help you capture the essence of these things so you can pass it on to customers. The final goal is to improve the marketability of your products.

Teaching and Learning

To sell, you must convince and teach.

Because of this, we create materials that support a combination of written material, visuals, and personal instruction.

Market Readiness

Passing on knowledge is more effective when properly timed. Therefore, as your product evolves, we work along with your staff’s project plans to stay on track.

We then apply those plans to know when to start and when to finish, just in time for market opportunities.

Capture your best ideas to share with your customers

With an exemplary documentation set, it is much easier to communicate your product/service mix. The sooner you achieve this the better. We can help accelerate things to reach this goal sooner.

“Your documentation should provide the type of corporate consistency that is needed to win over customers. Once your staff is on the same page (so to speak), that first impression of your company will be greatly enhanced.”

Tom Peiffer

Principal, Induine Documentation Services

Our Path

We are a subsidiary of NTP-IP Innovations, LLC. Our work informally started in 2013. Induine Documentation Services geared our first project contributions to help implement our client’s technical product doc needs. This work continues today.

Experience has shown us that companies who are introducing new technologies also require specialized documentation. Consequently, an excellent fit with our skills.

In most cases, we will follow the general process outlined below to complete a project with your team.

01

Documentation Strategy

We work with you to integrate a documentation plan with your upcoming product releases.

02

Initial Content Reviews

Together, we review the organization and structure of the documentation before starting any major work.

03

Implementation

We create actual documents to match your customer requirements. Later, these will be timed in synch with each product design release.

Q & A

How do I get started?

Simply reach out to our team and share your documentation requirements. Subsequently, we’ll jointly come up with a solution that matches your needs and our capabilities.

What if my requirements change?

No problem! With a 30-day advance notice, you can modify our agreement a couple of times without incurring special charges. Afterward, the only budget changes will be for revisions to the Statement Of Work itself.

Can I request an invoice for my purchase outside the billing cycle?

Sure. To obtain an invoice, simply reach out to us and share your requirements. We will time invoices accordingly.

How is the work engagement handled?

To begin your engagement with us, we require that both parties contribute to a draft agreement.

During this process, we will adjust the draft to meet both of our interests. Note that we always include a Statement Of Work (SOW) with every agreement to show what is to be done.

What if I need to cancel?

For work that is interrupted for some reason, we will need payment only for the unpaid time spent to date for the work. We will always strive to collaborate closely with you and address any unforeseen circumstances.

How is billing handled?

Once an agreement is signed and a project is underway, invoices are normally due 15 days after submittal. The first hour is free.

Do you offer services that go beyond product/service documentation?

Yes, contact our parent company:

  NTP-IP Innovations, LLC

They provide a range of Intellectual Property services. These are perfect for companies who have inventions or many novel ideas.

We also maintain and develop websites. Please refer to our Services page for more details.

Need further clarification?

Can’t find the information you need? We’re here to assist.

We focus on documenting your ideas so you can focus on what you do best.

Workflow integration

Flexible implementation options

Tech Docs Done As Needed